.gif "Etcom logo")
Case study: Mundy Cruising Ltd
The organisation
Mundy Cruising Ltd. Mundy are the UK’s leading luxury cruise specialist, and have been dedicated to selling the world’s finest cruises for over 30 years.
The challenge:
Hearing about Etcom came at an opportune moment: the company had just gone through an office refurbishment and Health and Safety was next on the list. The company has 20 staff, all working at computers, and the directors were aware that the predominantly female staff would respond well to action that would alleviate difficulties they had had before the refurbishment.
The solution:
Being a family company, the MD, Edwina Lonsdale, said she saw the Etcom service as being “spot on – caring, and focused on the needs of the individual” and therefore exactly fitting the company’s people philosophy. She felt that she could see the staff enthusing about this approach to Health and Safety “which, however important, tends to be deadly boring” and that the combination of physical improvement and fun would be powerful.
The result:
The company underwent the standard Etcom training programme in two groups of ten a week apart. Etcom were in the office for two full days, the training did not take up too much time for individuals. It involved everyone: the first group enjoyed it so much that the second group was very enthused when their turn came.
Three months on, Edwina said the feedback was “Excellent! Should I say more?” She added, “I was more pleased than I expected to be.”
The company is now compliant with the DSE workstation risk assessments. In addition, beyond mere compliance, she has observed an enhanced consciousness of how physical behaviour affects the body in the long term. She has been told, “I had never thought of these things – they are ‘life-scale’, I can use them anywhere.”
But for Edwina the opportunity of showing her staff that the company cares for them personally is much more significant - people like being seen as important enough to their employer to deserve this kind of training. The return has been heightened motivation and a cheerful team.
Didcot, June 2005
Back to top