Call-out consultancy
| When it is clear there is a problem outside the skills of internal staff, it is time to ask for help. |
Etcom specialises in resolving this kind of difficulty from the stand-point of, "If it is at all possible we will train that individual at that job to get rid of and avoid pain and discomfort".
In contrast, a characteristic of call-outs is that relationships between employer and employee have often broken down. The strength of the Etcom approach is that it looks for a solution in a way that removes all blame
A visit for this purpose is likely to last for a couple of hours, will involve taking a detailed history in confidence and a thorough look at the way the person works.
A comprehensive report will be made to the company with recommendations. Adjustments may be made on the spot.